FAQ - Frequently Asked Questions
Which payment methods are accepted?
You can conveniently pay with PayPal, Klarna, credit card or ShopPay.
How long does shipping take and where do you deliver?
Your order will usually arrive within 1–3 business days. Shipping is only available within Germany.
Where are the in-house products manufactured?
All in-house products are manufactured in Germany, primarily using materials from Germany. A special focus is placed on sustainability, which is continuously optimized.
Can individuals also order?
Yes, orders are possible for both private customers and corporate customers. For larger orders, there are tiered discounts. You can easily request a price list using the contact form.
How do I reach customer service?
You can contact us at any time by phone or email. You can find the contact information under Service at Help & Contact.
All inquiries are processed directly and without complications.
What makes this shop different from other retailers?
Here you have a personal contact person who communicates directly and without detours. In addition, all products were tested on set and only solutions that truly proved their worth there were included.
Can I return products if something doesn't fit?
Yes – the return policy is clearly regulated. Should something not fit, you can easily return the products within the framework of legal provisions.