Wiederrufsformular

How to return an item

Sometimes something just doesn't fit – no problem! We make the return process as easy as possible. Please follow the steps below to ensure everything runs smoothly.

  • Return period: 14 days from receipt of goods
  • Conditions: Unopened and unused

How to return:

  1. Register your return using our form below
  2. You will receive a return label by email
  3. Pack the items securely (preferably in their original packaging)
  4. Send the package back to the address provided

Important: You, the customer, bear the return shipping costs.

Refund:

Once we have received the return, we will refund the amount to your original payment method. Processing usually takes up to 7 business days after the package is received.

Questions or problems?

Simply use our contact form, and we will help you quickly!